Step 1
Your clinic sends a link.
You’ll receive an email, text message, or QR code from your clinic with a Heally link. Tap it to open a secure page branded with your clinic’s name.
Used by clinics around the U.S.
100% online, secure experience
Heally connects you to your clinic from anywhere.
Your clinic uses Heally to make care easier. Book visits, complete forms, talk with your care team, and follow your treatment plan — all from your phone or computer.
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No waiting room — join online visits in a few taps
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Digital intake forms and consents, all in one place
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Secure messaging with your clinic’s care team
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Refills, follow-ups, and lab results online
Find your clinic ➝
No app required
Works on mobile & desktop
Already have a link from your clinic? Just follow it to start.
How Heally connects you
One simple flow from first click to follow-up.
Heally is the secure bridge between you and your clinic. It doesn’t replace your doctor — it just makes it easier to see them, share information, and stay on track with your plan.
Online visits
Digital forms
Messaging
Labs & refills
Step 2
You complete your intake online.
Answer questions, sign consents, and share your health history on your own time. Your information goes straight to your clinic team through Heally.
Step 3
Visit, plan, and follow-up.
Join your visit, review your plan, view messages from your clinic, and see what’s next — from lab tests to follow-up appointments and refills.
For patients
Care that fits around your life.
Heally is designed so you can focus on your health, not on paperwork or phone trees. The same clinic, the same licensed providers — just a smoother way to connect.
Convenient & flexible
Join visits from home, work, or while traveling — as long as your clinic serves your state and the visit is appropriate for telehealth.
- No commute or waiting room
- Mobile-friendly experience
- Reminders help you stay on schedule
Clear communication
Keep your visit notes, messages, and instructions together. When your clinic reaches out, you’ll know it’s really them.
- Secure messaging with your clinic
- View visit history and plans
- Know who you’re talking to
Connected care
Your clinic can use Heally to help coordinate labs, prescriptions, and follow-up care so the steps feel connected instead of scattered.
- Online visits linked to your chart
- Lab orders and results visible in one place
- Refills and follow-ups managed by your clinic
Privacy & security first.
Heally is built to support HIPAA-ready, encrypted communication between you and your clinic. Your clinic controls who can see your information and how it’s used.
Encrypted data in transit and at rest
Access controlled by your clinic
Audit history for clinical access
When you use Heally, you’re still receiving care from licensed clinicians and medical groups — not from the software itself. Heally is the secure platform they use to deliver that care.
Medical services are provided by independent, licensed clinicians and affiliated medical groups using the Heally platform. Heally, Inc. provides technology and support services and does not practice medicine or make care decisions.
Need help with your account or visit?
Have a question about logging in, joining a visit, or using your clinic’s link? Our support team can help you get connected to your clinic on Heally.
Help with visit links
Account access support
Troubleshooting video & audio
For questions about your treatment plan, prescriptions, or medical advice,
please contact your clinic or prescribing provider directly. Heally support
cannot answer medical questions or change your treatment.